1. Return Procedure:

• Customers are eligible to request returns within 7 days of receiving the product.

• Customers must contact our customer service team to initiate the return process and provide the necessary details.

2. Return Conditions:

• The product must be in its original condition and unused.

• The product must include all original accessories, documents, and packaging.

• Returns will not be accepted for products that have been damaged or altered due to customer negligence.

3. Return Process:

• After submitting a return request and receiving approval from the seller, arrangements will be made for the product to be collected by the chosen shipping company.

• The product will be inspected upon receipt to ensure it meets the return conditions mentioned above.

• If the return conditions are satisfied, the customer will be refunded the product's value using the original payment method (e.g., credit card or bank transfer).

4. Exceptions:

• There may be exceptions to the return policy based on the type of product, such as food items, medicines, or intimate apparel, for health and safety reasons.

5. Fees and Costs:

• Additional shipping and delivery fees associated with the return process may be the responsibility of the customer.

6. Compliance with Local Laws:

• Both the seller and the customer are required to comply with all applicable local laws and regulations in the United Arab Emirates